
I know it’s really not fair to pick
On the department that bears the brunt of all
Our disgruntled grumbles and our emotional calls
When that useless lump of plastic that sits on our desk
Won’t do exactly what we ask of it,
And we spew out out a torrent of angry expletives
We wish we could call back, forget their existence,
But still we’d remember the heart wrenching moments
When Word wouldn’t open and spreadsheets didn’t save,
Because when have the computers ever behaved?
So, I’m going through the inevitable IT teething problems that always come with a new job. I am on my third day and I think that I’ve just about got the most important bits sorted, but there have been a few moments when I thought that something may be launched at my screen.
I am making it my mission to be nice to the IT department though. If people get as worked up as I do, I am sure that they get the most abuse out of all the departments in any school, hospital or business in the world.
I mean, really; they must be harassed by angry people all day long. People just thrusting their laptops in front of them and demanding that they fix everything.
So my lesson to you today is to be nice to your IT department. They must put up with enough without you and me making their day any worse.
Much Love
Rachel xx
Margot Kinberg
There’s no doubt about it, Rachel: IT departments take a lot of abuse. When people call, they’re already upset about something, which makes it hard enough. And then, if the problem can’t be fixed instantly, they blame the messenger, so to speak. But IT people are critical to the success of just about every modern business and school. So I try, too, to be nice those folks…
clcouch123
Smart practice, smart advice.
crispina kemp
I echo that strongly. Back in the day I was that department, not because I was highly qualified but just cos I knew a little bit more than everyone else. Stress? YES!!!
patientandkindlove
It must be an awful department to work in just because it’s absolutely thankless…
crispina kemp
VERY VERY stressful